Understand why customers are unhappy before they leave

Yufuza turns scattered customer feedback into clear, actionable insights in minutes without complex setup.

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ABOUT US

Stop guessing what customers want. Get AI-powered insights that pinpoint exactly why they stay or churn.

Get fast time-to-value with guided onboarding, scalable pricing, and security designed for regulated industries. Integrations with CRM, helpdesk, and product analytics ensure data flow across your stack.

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Endless possibilities

Turn every piece of feedback into revenue. Here's how Emmanuel reduced churn by 15% in one quarter.

  • Real-Time Feedback Capture
  • Immediate AI Response to Customer Feedback
  • Automated Alerts
  • AI Sentiment & Trend Analysis
  • Multi-Channel (Email, SMS, Web, Social media, Review Sites)
  • Experience Metrics & Benchmarks
  • Secure & Scalable
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Why Businesses Struggle With Feedback

Customers share opinions everywhere, email, social media, SMS, in-app. But without the right system, valuable insights slip through the cracks. Our platform centralizes and analyzes feedback, helping you respond faster and build stronger customer relationships.

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How It Works

Yufuza Works in 3 Simple Steps

Step 1 – Collect

Connect your channels and start gathering feedback instantly.

 

Step 2 – Analyze

AI-powered analytics turn raw comments into clear, actionable insights.

 

Step 3 – Act

Respond, improve, and measure the impact directly from your dashboard.

 

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Customer Testimonials

Real stories from teams who transformed feedback into action with Yufuza.

“It has really been an headache switching between several tabs to respond to customer reviews, now with Yufuza, we are able to manage everything in one dashboard, monitor stats, also provide response, all in one place. Yufuza will change customer feedback management as we currently know it”

CEO , CentraVolt Solar & Energy

Emmanuel Oluwaferanmi

“They have been really helpful in managing our customer reviews from several channel, also providing first response on our behalf, Great product!.”

VP of Customer Success, Northwind Health

Alex Rivera

"We reduced response times by 90% and our NPS jumped within weeks. This tool is a must-have."

Head of Product, Acme Robotics

Morgan Lee

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Start Listening to Your Customers Today

 

Turn feedback into your competitive advantage.

 

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